> Shipping & Returns

Shipping and Returns

Shipping costs are free internationally no matter the product cost! It's a kind gesture that will help you come closer to the high-quality sunglasses you love!

Timings & Methods

Packages are usually dispatched within 2 days after payment is received.

Shipping fees include handling and packing fees as well as postage costs.
Customs in individual countries may impose duties on goods sent to you. We are not responsible for any fees that may be imposed by customs in your receiving country.

Boxes are amply sized and your items are well-protected.

Within Greece

Our products are shipped with ACS Courier throughout Greece. Estimated shipping time is 1-3 working days, depending on your location. 

Internationally

Products are shipped by registered mail via the Hellenic Post (ELTA) with tracking and drop-off without signature.

E.U. 

Shipment is processed by the Greek Post Office through First Priority International Service and delivery is expected in 3-5 working days.

REST OF EUROPE & WORLD

Shipment is processed by the Greek Post Office through First Priority International Service and delivery is expected in 5-7 working days.

Withdrawal – Product Return

You have the right to return products purchased within 15 calendar days from delivery date.
To return the product, send e-mail to hello@alexander.fashion mentioning the order number and the reason of your withdrawal. If we are not aware of the product return, no returns can be accepted.

Necessary criteria

  • Goods have not been worn, apart from the try on, or affected from the original state by any mean.
  • Any gift accompanying the product is return too.
  • All accompanying items are included, such as case and taxation document (receipt-invoice).

In any case, the products should be returned safely and properly packed to prevent damage during transport. Please be advised that Alexander Fashion assumes no liability in case of loss or destruction of the product during return transportation. 

To avoid any inconvenience, you are advised to carefully check item condition and make sure package is intact, in order to identify any visible defects (e.g . broken items). In case of return, the refund will be completed within 15 days from the date we receive the products.

Shipping costs of the return are customer's liability.